Misinformation and mental load

Constantly sorting fact from fiction online can be exhausting - it is reasonable to feel overwhelmed by the sheer volume of conflicting information.

What it is

Misinformation and mental load refers to the emotional and cognitive strain of navigating a constant stream of unreliable, conflicting or alarming information online. Trying to work out what is true, worrying about being misled, and encountering distressing content repeatedly can build up over time, contributing to anxiety, mistrust and decision fatigue. This mental load is real, even though it is often invisible.

Signs to notice

• Feeling anxious, overwhelmed or hopeless after reading news or social media.
• Difficulty knowing what or who to trust online.
• Compulsively checking for updates on unfolding events, even when it increases distress.
• Arguments or tension with others over conflicting information.
• Fatigue or irritability that seems linked to information overload.
• Avoiding news altogether because it feels too overwhelming to engage with.

What helps

• Choose a small number of reliable sources rather than trying to consume everything.
• Set specific times to check news, rather than constant monitoring throughout the day.
• Pause before sharing - a short check of the source and evidence can reduce the spread of misinformation and your own stress.
• Take breaks from news and social media when you notice distress building.
• Talk to trusted people about confusing or worrying information, rather than processing it alone.
• Focus on what is within your control day to day, rather than trying to resolve everything you read about.
• Be gentle with yourself - it is genuinely hard to navigate an overwhelming information environment.
• Fact-check surprising or alarming claims before reacting or sharing, using a trusted, established source.
• Remind yourself that uncertainty is uncomfortable but manageable, and that not every question needs an immediate answer.
• Accept that you cannot verify everything, and that stepping back sometimes is a reasonable, healthy choice.

When to reach out for help

If misinformation and information overload are consistently affecting your sleep, anxiety levels or relationships, or if you notice ongoing distrust and distress that does not ease with breaks, it may help to speak to a professional. A professional can assess the impact and help you build healthier information habits.

Getting help in South Africa

Cleared Mind's EAP counsellors can help you manage anxiety and overwhelm linked to information overload. SADAG's Mental Health Line (011 234 4837) is available for further support.