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Information sheetMen's mental health · No. 260
Where men can get help
Knowing exactly where and how to get support makes it far more likely men will actually reach out when they need it.
Knowing that help exists is one thing. Knowing exactly where to find it, and what to expect, makes it much easier to actually take that first step.
What it is
Many men delay seeking mental health support not because they don't want help, but because they're unsure where to start, worried about confidentiality, or unfamiliar with what the process looks like. Understanding the practical options available - and knowing they're confidential and judgement-free - can remove a major barrier to reaching out.
Signs to notice
It's worth reaching out for support if you notice:
- Persistent low mood, anxiety, or irritability
- Sleep or appetite changes that don't resolve
- Increased use of alcohol or other substances
- Withdrawing from people or activities you usually enjoy
- Struggling to concentrate or function at work
- Relationship strain that isn't improving
- A general sense that something isn't right, even without a clear reason
What helps
- Start with your EAP. If your employer offers Cleared Mind, this is a free, confidential first step - your employer never sees what you discuss.
- Talk to your GP. A doctor can rule out physical causes and refer you to appropriate mental health support.
- Use a helpline if you're unsure where to start. Trained counsellors can point you in the right direction, even if you're not in crisis.
- Consider what format works for you. In-person, telephonic or online counselling are all valid - the best option is the one you'll actually use.
- Bring a friend along to that first step if it helps. Support doesn't have to start alone.
- Remember confidentiality is protected. Professional counselling is bound by strict confidentiality - your employer, family or colleagues won't know what you share unless you choose to tell them.
When to reach out for help
There's no threshold too low to reach out - support is there whether you're managing everyday stress or facing something more serious. The earlier you reach out, generally the easier the issue is to work through.
Getting help in South Africa
- Cleared Mind EAP: confidential counselling available through your employer, at no cost to you.
- SADAG Mental Health Line: 011 234 4837, for support and referrals.
- SADAG Suicide Crisis Helpline (24h): 0800 567 567 or SMS 31393.
- Your GP: a starting point for both physical and mental health concerns.
Taking the first step is often the hardest part - and it's also the one that matters most.