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Information sheetGambling harm · No. 31

Self-exclusion tools and how to use them

Self-exclusion is a practical, powerful tool - here is how it works and how to use it.

2 min read · Awareness resource · Reviewed 2026-09-15

Self-exclusion lets you formally ban yourself from gambling with an operator or venue for a set period. It adds a barrier between the urge and the action - one of the most effective practical steps in recovery.

How it works

  • Online: most licensed sites and apps have a self-exclusion setting (often under "responsible gambling" or account settings) - choose a period from months to years
  • Venues: casinos and betting shops offer self-exclusion registers
  • National register: South Africa's National Responsible Gambling Programme can guide you on excluding across operators

Make it stronger

  • Pair it with deposit, time and loss limits
  • Remove betting apps and saved cards
  • Block gambling sites with a website blocker
  • Tell a trusted person so you are supported, not alone
  • Plan what you will do with the time and money instead

If the urge hits

Urges pass, usually within 15-30 minutes. Delay, distract, and reach out. Self-exclusion buys you that time.

Getting help in South Africa

National Responsible Gambling Programme: 0800 006 008 for free counselling and guidance on excluding.