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Information sheetLiving with a condition · No. 26
Adjusting to a Chronic Condition
A new diagnosis can turn your life upside down, and the shock, anger and grief that follow are normal as you slowly find a new way forward.
"Why me?" "What happens now?" "Will I still be able to work, look after my family, be myself?" A long-term diagnosis often brings these questions. Shock, anger, sadness and fear are normal, and it helps to talk.
What is happening
A chronic condition is one that lasts a long time and needs ongoing care, such as diabetes, high blood pressure, HIV, asthma, epilepsy, arthritis, heart disease or kidney disease. Adjusting is not a single moment. Many people move back and forth between shock, denial, anger, sadness and, over time, acceptance and learning to live well again.
Your mind and body affect each other. Depression and anxiety are more common in people with chronic conditions, and when mood is low it is harder to take medicine, eat well and keep appointments. That is why emotional support is part of good treatment, not an extra.
In South Africa, chronic medicine is free at public clinics, and many people can collect it at a pharmacy or pick-up point close to home through the chronic medicine distribution programme, which saves long queues. If you have medical aid, many chronic conditions are covered as Prescribed Minimum Benefits once you register them.
Signs to notice
- Avoiding thinking or talking about the diagnosis
- Skipping medicine, tests or appointments
- Feeling angry, hopeless or guilty much of the time
- Withdrawing from friends, family or faith community
- Poor sleep or loss of appetite
- Worrying constantly about the future or your job
30-second self-check
Answer yes or no to each question.
- Do you still find it hard to believe or accept the diagnosis?
- Have you missed medicine or appointments in the last month?
- Have you felt low or hopeless most days for two weeks or more?
- Are you unsure what your condition means or how to manage it?
- Have you stopped doing things you used to enjoy?
- Are you keeping the diagnosis secret from everyone?
- Are money or work worries making it harder to cope?
0-1 yes: You seem to be adjusting well. Keep building your routine and support.
2-3 yes: Some parts are still hard. Ask your clinic for more information and consider talking to a counsellor.
4 or more yes: This is weighing heavily on you. Please reach out for support this week.
What you can do next
- Today: Write down three questions you have about your condition and take them to your next appointment.
- This week: Set up a simple medicine routine: same time daily, linked to something you already do, like brushing your teeth. Use a phone alarm.
- This month: Tell one trusted person. Look for a support group at your clinic, hospital, church or online.
- Learn your numbers: blood pressure, sugar, viral load or whatever applies. Knowing them gives you a sense of control.
- Talk to HR or your manager about reasonable changes at work if you need them.
Your tool
Recovery Readiness Check - a short private check of how ready you feel to take on the practical and emotional parts of managing your health, with next steps that match where you are.
When to get professional help
Get support if low mood, anxiety or avoidance last more than two weeks or stop you taking your treatment. Go to emergency care or call 10177, or 112 from a mobile, for chest pain, severe breathlessness, fainting, fits that do not stop, or stroke signs (FAST: Face drooping, Arm weakness, Speech slurred, Time to call). If you are thinking of ending your life, call the Suicide Crisis Helpline on 0800 567 567 now. If you are in danger right now, call 10111.
Who can help: doctor, nurse, psychologist, counsellor, occupational therapist, dietitian, physiotherapist, social worker
Getting help in South Africa
Your public clinic manages most chronic conditions for free and can register you for chronic medicine pick-up. Medical aid members should register their condition with their scheme. For emotional support, call the Cleared Mind 24-hour Careline on 0800 212 146 or SADAG on 011 234 4837.